Shipping Policy
We have many shipping options, choose what fits you best :)
All US orders over $10 receive free standard shipping. Orders over $75 are able to upgrade to free priority mail shipment. Shipping for orders below $10 costs $5.
Orders made by 1 pm CST Mon-Fri will be shipped out the same day. Orders placed on Friday after 1 pm CST to Sunday, will ship the next business day. We use the services of USPS or UPS to ship all of our orders.
U.S. Customers
Rate | Delivery Time |
*FREE (for orders over $10) | 2–7 Business Days |
$5 Flat Rate | 2–7 Business Days |
Free Priority Mail (for orders over $75) | 2–3 Business Days |
Priority Mail $15 Flat Rate | 2–3 Business Days |
Next Day $25 Flat Rate | 1 Business Day |
*Hawaii, Alaska, Guam, Puerto Rico, Virgin Islands and the Armed forced territories are not included in the free shipping areas, Shipping rate will be calculated at checkout.
CUSTOMS
International customers are responsible for understanding the customs laws and regulations of your country. Orders held in customs or otherwise prevented from entering the country are the responsibility of the customer only. Please note that in addition to the shipping we charge, there may be an additional charge on your package according to your country's customs rules.
Damaged Items
We do our best to ship all products safely and well wrapped, but some glass products are notoriously fragile, and occasionally some items are damaged during shipping. If your item(s) arrive damaged, please contact us immediately with a broken item inquiry and please include 2 pictures -
- A picture of the broken item inside its original box and packaging(bubble wrap).
- A picture showing that it is broken.
INTERNATIONAL ORDERS DAMAGED ITEMS
Once providing a picture, store credit will be issued for the amount paid for the damaged item.
Unfortunately, it is not possible for us to cover the shipping costs as well.
Returns / Exchanges
We accept returns for UNUSED products that don’t meet your requirements within 30 days of receipt. We do not charge a restocking fee, but you are responsible for paying the return shipping on items that do not meet your requirements. Repackage your returns securely and send them to: